TOPSUPPLY

Get free shipping on orders over £50

Why buy from us?

We focus on quality and transparency. When choosing a supplier, it’s important to work with people who fully understand what they are selling.

Many sellers simply resell products without knowing the details. We take the time to source responsibly and ensure consistency across every order.

Every purchase includes a customised paper invoice at no extra cost, because attention to detail creates a better experience.

You’re also welcome to join our Discord community, where members share updates, support, and advice.

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FAQ’s

How long does delivery take?

Shipping times and costs vary depending on your location. All orders are dispatched via Royal Mail, a reliable and internationally trusted delivery service.

Orders within the UK qualify for free delivery and typically arrive within 1–2 working days.

European orders are charged at £7.99 and usually arrive within 5–7 working days.

For destinations outside of Europe, worldwide shipping is available at £14.99, with delivery generally taking between 8–12 working days.

We ship internationally to all countries. Delivery times outside the UK may vary slightly depending on local customs and processing times.

How can I trust your service?

We operate with transparency at every stage, from the moment an order is placed through to successful delivery.

All orders are carefully processed and dispatched with tracking, allowing you to follow your shipment at each step.

We prioritise clear communication, reliable fulfilment, and responsive customer support.

Our growing customer base, repeat buyers, and active community reflect our commitment to consistency and service quality.

Where are you based?

We are UK-based and operate in line with UK consumer standards, ensuring reliable fulfilment and clear communication.

Orders are dispatched locally and internationally using trusted courier services.

Are payments secure?

Yes. All payments are processed securely through Shopify’s encrypted checkout system.

We never store or have access to your card details, and all transactions are protected by industry-standard security measures.

Do you offer tracking on every order?

Yes. Every order is dispatched with tracking information so you can monitor your delivery from dispatch to arrival.

Tracking details are provided once your order has been processed.

Why customers trust us

Secure Checkout • Tracked Delivery • Trusted Payment Providers • Customer Support

Returns and Refunds

Customer satisfaction is important to us. If something isn’t right with your order or you’re unhappy with your purchase, we’re here to help.

To start a return or refund request, please contact us with your order number, the name used during checkout, and a brief explanation of the issue.

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Intended Use & Trademark Disclaimer

Affiliation and Intended Use Notice

Our products are independently produced and are not affiliated with, endorsed by, or sponsored by any brand owners.

Products are intended for personal use only. Any resale or misuse is the responsibility of the purchaser.

Trademark Reference

All product names and trademarks remain the property of their respective owners. References are for identification purposes only.

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